Context
A foreign natural resources company became a minority shareholder in an Indonesian asset following a merger and acquisition. Despite holding only a limited stake, the company was drawn into a major crisis affecting the asset, exposing it to significant reputational and operational risks across its broader portfolio in Indonesia.
Challenges
The company faced a disproportionate risk position—bearing full exposure to a crisis linked to an asset in which it held only a small ownership share. The situation involved multiple stakeholders, including government, business partners, NGOs, and local communities. Without careful management, the crisis could escalate and affect the company’s wider operations and long-term position in the country.
Our Approach
Kiroyan Partners implemented an integrated strategy combining issues management, stakeholder engagement, and media positioning. This included mapping key stakeholders, managing relationships with government and community actors, and shaping narratives through targeted communication efforts. At the same time, we provided strategic advisory to support the client’s positioning within the asset, ensuring that engagement efforts aligned with its long-term objective to reduce exposure.
Impact
Over a multi-year process, the client was able to disengage from the asset while maintaining constructive relationships with key stakeholders. The crisis was contained without escalation, reputational risks were managed, and the company preserved its standing with government and partners—allowing it to continue operating in Indonesia with stability.
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